CUStomer Journey
"A journey of a thousand miles begins with a single step."
Desert Diamond Casino & Entertainment, owned and operated by the Tohono O’odham Gaming Enterprise, offers premier gaming, entertainment, and dining across multiple locations in Arizona.
With five properties in Tucson, Sahuarita, Why, West Valley (Glendale), and White Tanks, Desert Diamond Casino delivers an elevated experience to guests throughout the region. Known for its vibrant slot floors, live table games, and exceptional hospitality, Desert Diamond Casino continues to be a leading entertainment destination in the Southwest.
APRIL 2021
Go-Live
Slot File & Part Inventory Modules Installed
DECEMBER 2021
Go-Live
Progressives Module Installed
JUNE 2023
Utilization
100% Utilization of Installed Modules
NOVEMBER 2023
Milestone
100% Electronic Slot File - Current & Historical Data
APRIL 2024
Go-Live
Contract and Checklist Modules Installed
Volante’s belief & dedication to making ideas and vision a reality, and their commitment to celebrating innovation across the industry inspires us to push the boundaries of what is possible. We remain forward-looking in our pursuit of growth, excellence, and fresh ideas that elevate the experience for our guests and our team.
James 0'Kimosh
Senior Director of Slots
When two capable teams with shared vision come together, it's more than a partnership — it's a catalyst. What follows is innovation fueled by mutual respect, milestones redefined, and a journey where each success is amplified by collaboration. This product is a testament to what’s possible when aligned minds unite.
Juan Romero
Chief Executive Officer
The team at Desert Diamond has been instrumental in pushing SlotTrak to elevate value throughout their organization. This drove us to undertake changes in our reporting modules. As a result, we enhanced our systems to effectively collect, analyze, and provide accurate, actionable information that meets the needs of their business.
Dustin Hodges
Chief Information Officer
Slottrak innovation awards
Do you want to learn more about SlotTrak
Schedule a DEMO today to reserve your time slot and explore how SlotTrak can bring immediate results to your slot operations